Return

If the product you received does not correspond to what you ordered on the site, within 14 days you can request an exchange or return of the product with shipping at our expense.

 

If you want to return an item because you've changed your mind about using it, you can do so within 14 days of receiving your order. Return shipping is paid by the buyer.

 

We carefully check the quality of the goods before shipping. And upon return, we expect to receive the goods in the same condition. In this case, you will receive back the full value of the goods.

 

If you return an item with signs of use, we may refuse a refund or reduce the return amount in proportion to the part of the product used.

 

In the event of non-delivery due to an incorrect address specified by the buyer, the address not being found or the buyer being absent, the prepaid amount is returned to the buyer within 15 days. A portion equal to the shipping costs incurred is deducted from the amount paid.

 

Refunds are made to the same card/account from which the payment was made.

 

Refunds are made after receiving the shipment within 15 days.

 

To return contact us:
through the feedback form in the "Contacts" section.
Or email us at mfpshopbg@gmail.com 
Or WhatsApp/Viber +359878181824

Please include your order number and reason for return.